{"id":13921,"date":"2021-04-09T17:51:02","date_gmt":"2021-04-09T15:51:02","guid":{"rendered":"https:\/\/www.cbnapartments.com\/?page_id=13921"},"modified":"2025-06-07T11:48:38","modified_gmt":"2025-06-07T09:48:38","slug":"purchase-policy-payment-returns","status":"publish","type":"page","link":"https:\/\/www.cbnapartments.com\/es\/purchase-policy-payment-returns\/","title":{"rendered":"Pol\u00edtica de compra"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13921\" class=\"elementor elementor-13921\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb514d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb514d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38df1f9\" data-id=\"38df1f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95e2161 elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"95e2161\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbd3019\" data-id=\"fbd3019\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7f688b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7f688b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-789bb20\" data-id=\"789bb20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de14053 elementor-widget elementor-widget-spacer\" data-id=\"de14053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83d65a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83d65a9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c53184\" data-id=\"1c53184\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02404bf elementor-widget elementor-widget-heading\" data-id=\"02404bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">T\u00e9rminos y condiciones de compra: Pagos y devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fffa7d elementor-widget elementor-widget-text-editor\" data-id=\"61fffa7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estas son las condiciones de uso que rigen las reservas en el sitio web cbnapartments.com y representan el contrato que el cliente establece con nosotros. Al realizar una reserva en este sitio web, usted acepta las presentes condiciones de uso y los aspectos legales que aqu\u00ed encontrar\u00e1 ampliados. Aseg\u00farese de leerlos y comprenderlos antes de utilizar nuestro sitio web.<\/p><p><b>CONFIRMACI\u00d3N DE SU RESERVA<\/b><br \/>Una vez hayamos recibido su solicitud v\u00eda llamada telef\u00f3nica, email o WhatsApp, le enviaremos la propuesta econ\u00f3mica con todos los detalles de su reserva.<br \/>Para la confirmaci\u00f3n de su reserva, es necesario que el pago del 40% del importe total se realice mediante transferencia bancaria, o mediante tarjeta de cr\u00e9dito en la p\u00e1gina \u201cPagos\u201d de nuestra web, con un n\u00famero de reserva que le facilitaremos en la propuesta econ\u00f3mica.<\/p><p>Si elige el pago online con tarjeta de cr\u00e9dito, podr\u00e1 pagar con Visa o MasterCard de forma segura a trav\u00e9s de Internet.<br \/>Este pago se gestiona a trav\u00e9s de GETNET, empresa del Banco Santander experta en pagos digitales. Los datos de su tarjeta se env\u00edan directamente al banco, por lo que es imposible leerlos o acceder a ellos por parte de nadie que no sea el banco.<\/p><p>En caso de que no se haya recibido el pago tras realizar el pedido, CBN Apartments podr\u00e1 cancelarlo autom\u00e1ticamente.<\/p><p>Para pagos desde pa\u00edses fuera de la Eurozona, si el banco aplica alguna comisi\u00f3n, \u00e9sta ser\u00e1 abonada por el cliente (inquilino).<\/p><p>Una vez que hayamos recibido el pago inicial, le enviaremos el contrato de reserva firmado. Este contrato de reserva sirve como garant\u00eda de prueba de su reserva.<\/p><p><b>FINALIZACI\u00d3N DEL PAGO DE LA RESERVA<\/b><br \/>El importe pendiente de pago, se abonar\u00e1 mediante transferencia bancaria 30 d\u00edas antes de la llegada. Otra opci\u00f3n es en efectivo o con tarjeta de cr\u00e9dito en el momento del check-in.<\/p><p>Tenga en cuenta que, al pagar con tarjeta de cr\u00e9dito\/d\u00e9bito con Visa o MasterCard en el check-in, se le cobrar\u00e1 un costo adicional del 2%. Sin embargo, pueden aplicarse cargos adicionales seg\u00fan el banco y el tipo de tarjeta utilizada, como American Express u otras. Si paga con tarjeta de cr\u00e9dito o d\u00e9bito, las condiciones se aplicar\u00e1n en el momento en que se apruebe la transacci\u00f3n con la tarjeta.<\/p><p>Para pagos desde pa\u00edses fuera de la Eurozona, si el banco aplica alguna comisi\u00f3n, \u00e9sta ser\u00e1 abonada por el cliente (inquilino).<\/p><p>Si en el momento de realizar el pago experimenta alguna dificultad o error, pruebe lo siguiente:<\/p><p>- Utilice una tarjeta de cr\u00e9dito alternativa<br \/>- Utilice un m\u00e9todo de pago alternativo al que le est\u00e9 generando el problema<br \/>- Reinicie su navegador e int\u00e9ntelo de nuevo<br \/>- Elimine las cookies o borre la cach\u00e9 de su navegador e int\u00e9ntelo de nuevo<br \/>- Si los problemas persisten, p\u00f3ngase en contacto con nosotros enviando un email a info@cbnapartments.com<\/p><p><b>CANCELACIONES Y MODIFICACIONES DE RESERVA<\/b><br \/>Cualquier solicitud de cancelaci\u00f3n o cambio de reserva debe envi\u00e1rnosla por escrito, por correo electr\u00f3nico, y entrar\u00e1 en vigencia el d\u00eda en que recibamos la solicitud.<\/p><p>Para el check-in tard\u00edo (late check-in despu\u00e9s de las 23:00), debe informarse con anticipaci\u00f3n y nuestra aprobaci\u00f3n expl\u00edcita es obligatoria. Habr\u00e1 un cargo extra de 30\u20ac.<\/p><p><b>Pol\u00edtica de cancelaci\u00f3n est\u00e1ndar<\/b><br \/>No hay devoluci\u00f3n del importe pagado por adelantado. Por tanto, no se reembolsar\u00e1 el pago inicial realizado durante el proceso de reserva.<\/p><p><b>Pol\u00edtica de cancelaci\u00f3n por fuerza mayor<\/b><br \/>\u2013 Solo en el caso de circunstancias imprevisibles como restricciones oficiales de viaje o cierre de fronteras (seg\u00fan la legislaci\u00f3n espa\u00f1ola). Le proporcionaremos un comprobante de la cantidad que ha pagado por adelantado. Este bono ser\u00e1 v\u00e1lido para futuras reservas de cualquiera de nuestros apartamentos.<\/p><p>No se realizar\u00e1 ninguna devoluci\u00f3n si el cliente decide voluntariamente dejar de utilizar los servicios contratados antes de finalizar su estancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76cb317 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76cb317\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cdab57\" data-id=\"7cdab57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c503b19 elementor-widget elementor-widget-spacer\" data-id=\"c503b19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions: Payments and Refunds These are the conditions of use that govern reservations on the cbnapartments.com website and represent the contract that the client establishes with us. By making a reservation on this website, you accept these Conditions of use and the legal aspects that you will find expanded here. Please make sure &#8230; <a title=\"Pol\u00edtica de compra\" class=\"read-more\" href=\"https:\/\/www.cbnapartments.com\/es\/purchase-policy-payment-returns\/\" aria-label=\"Leer m\u00e1s sobre Purchase Policy\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13921","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Purchase Policy | CBN Apartments<\/title>\n<meta name=\"description\" content=\"Purchase Policy | CBN Apartments | Holiday Rentals and Unique Experiences in Blanes and Lloret de Mar, enjoy the Costa Brava.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" 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